GutTrack Support
Last updated: 2026-07-14
Need help with GutTrack? Email contact@lightbulblabs.net and we'll get back to you. Include your device type (iPhone/Android) and app version (shown at the bottom of Settings) if it's a bug report.
How do I export my data?
Go to Settings → Data → Export and choose PDF or CSV. GutTrack generates the file on your device and hands it to your device's share sheet, so you can email it, save it, or send it wherever you like.
How do I delete my data?
Go to Settings → Data → Delete all data. This permanently deletes every symptom log, bowel movement entry, food log, and score — it cannot be undone. To remove everything, including app settings, uninstall GutTrack.
How do I change or turn off daily reminders?
Go to Settings → Reminders and pick a new time to reschedule your daily reminder. To stop reminders entirely, turn off notifications for GutTrack in your device's system settings (iOS: Settings → Notifications → GutTrack; Android: Settings → Apps → GutTrack → Notifications).
How do I turn analytics on or off?
Go to Settings → Data → Share anonymous usage. This is off by default and only tracks which features you use — never the content of anything you log. See our Privacy Policy for details.
Is my data private?
Yes. Everything you log in GutTrack — symptoms, food, photos, notes — stays on your device. We don't operate a server for it and can't see it. Full details are in the Privacy Policy.
Something's not working
Try force-closing and reopening the app first. If that doesn't help, email contact@lightbulblabs.net with a description of what happened, your device type, and your GutTrack version (bottom of the Settings screen) — we'll follow up.
Contact
Lightbulb Labs LLC
2108 N St Ste N
Sacramento, CA 95816